your customers into the heart of your business"
Internet creates level playing field for all businesses, what makes
your online presence succeed is the services that you provide
and ensuring that those services work for your customers. There
are also added advantages - because your web site is electronic
it is easy to:
This can give you a better idea of what your customers actually
want, frequently used pages can be found and the products and services
on them marketed more aggressively to increase sales, and the less
used pages can be given a lower priority.
Your site can be updated from almost any Internet enabled computer
in the world with latest prices or time-scales
Customer feedback is important, the web provides a very easy way
for even the most busy customers to tell you what they think.
Many processes, such as ordering, can be completely automated which
means less tele-sales staff are required, and orders can be processed
Let customers make
Ordering catalogue items, or custom items can be much easier using
the web, customers can search for the products that they want, then
select say, a colour or size. It is possible to provide much more
information about your products in this way since if you also have
your stock database online, the type, and details of that type can
be cross referenced with it and an estimate of the number of items
or lead time can be presented to the customer.
If you have an application in mind, contact
us for a consultation.